[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Having issues with Brand Registry infringement with your Amazon products? Take a look at our team’s condensed, helpful guide on combating infringement on Amazon.[/vc_column_text][vc_column_text]Requirements:
- Your brand needs to be registered with Amazon Brand Registry
- You will need the admin login or be a registered agent on the account to submit any claims against sellers, listings, or photos.
[/vc_column_text][vc_column_text]Requirements:
- Have the ASIN(s) ready of the product you would like to search
- Know the seller(s) name(s) you are going to be filing a claim against
- Log into Amazon Brand Registry (www.brandregistry.amazon.com)
- Upper right under the “Support” tab, click on “Contact Brand Support”
- Left hand menu, click on “Report an Intellectual Property (IP) violation
- A menu will appear on the right, click “Report a violation tool”
- A new page will load
- Make sure you are in the Amazon US marketplace
- Input the ASIN(s) in the search bar next to the marketplace you would like to file a claim on
- Click “Search
- If the ASIN exists, it will show up to the right
- There are three options for filing a claim:
- THE ENTIRE ASIN: The checkbox next to the ASIN will flag the entire item, all sellers, and images
- DO NOT choose this option if you are a seller on Amazon
- THE IMAGES: When you click on “Show all images”, you can submit claims against individual images
- THE SELLERS: When you click on “Show offers”, you can submit claims against individual sellers
- 99% of the time, this is the area you will chooses
- THE ENTIRE ASIN: The checkbox next to the ASIN will flag the entire item, all sellers, and images
- After you have expanded the sellers, check the box next to the sellers you want to file a claim against
- In the upper right, there is a dropdown box where you can choose from three options
- Copyright infringement
- Trademark infringement
- Patent infringement
- Choose “Trademark infringement” to get a seller removed if you do not know where they got the product from, or you believe it is counterfeit
- After clicking on “Trademark infringement” it will load a new page
- Click in the radial option “a product is counterfeit”
- Your brand name will populate below
- In the dialog box below your brand name, choose the trademark number associated with your brand
- A list of options will be presented for you. If you only have one brand name registered, there will only be one option
- Click “yes” or “no” if you have or have not bought one of the products to determine if it is a counterfeit product
- It is not required you buy a potential counterfeit product to submit these claims
- If you choose yes, you will need the order number for that order
- In the dialog box asking for more information simply enter the following:
- “We have identified this product as counterfeit. It is using our trademark number (enter trademark number) on the product/packaging. To ensure Amazon customers are receiving authentic (enter brand name) goods, please remove these seller(s) from this listing.”
- Input your Company Name or First and Last name
- Click Submit
[/vc_column_text][vc_column_text]If you need further assistance submitting brand registry infringement to Amazon, please reach out to sales@logicalmediagroup.com for more information regarding our Amazon Marketing Services.[/vc_column_text][/vc_column][/vc_row]